Q: How I order from your company?
A: We will make the invoice with our bank information, you can pay by T/T. We also have alibaba website for your placing order online, this method supports credit card, paypal and western union payments.
Q: Are you products new or used condition?
A: We sell new original parts, also supply surplus obsolete stock with good function.
Q: What's the warranty?
A: Usually we provide one year warranty, some series products we give two years warranty for ensuring you worry free after-sales service.
Q: What about the return policy?
A: We accept return and refund if it's quality or funtional defect, and we can repair or exchange new one during warranty period.
Q: Do you test the products before shipping?
A: Sure, we will inspect and test the products before we ship to ensure its good working.
Q: How do you ship?
A: We usually ship by express like DHL and FedEx to ensure the quick arrvial to your hand.